I want to ensure my valued clients have the best experience possible. Please take a moment to review salon policies to ensure you understand my operations procedures. If you have any questions, just get in touch and I'll be happy to help.
Late Cancellations
Stuff happens, and sometimes you need to cancel your appointment. I get it. If you need to cancel more than 24 hours before your appointment, just give me a call or send a message letting me know. That allows me enough time to fill the space. If you no-show or have to cancel less than 24 hours before your appointment, you will be charged for 50% of the appointment. No shows will not be rescheduled.
Running Late?
If you show up late to your appointment (without notice), I can’t guarantee I'll be able to give you the complete allotted time since I don’t want to keep any other clients waiting. If you are more than 15 minutes late, your service may have to be altered or rescheduled.
I make it right...
It is my goal to have you walk out my door loving your hair. If that is not the case, please communicate me within 1 week of your appointment so that I fine tune your style or color. If you decide to totally change the original look agreed upon, charges will apply.